Updates on trash collection, Wi-Fi access and other services
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The latest news and updates from the City
Hurricane Helene, Oct. 7-13: Updates + need-to-know information
The following article is being updated on our website daily. We’ll include the latest news here, in our newsletter. Click the button at the bottom of this section to read the full story and see even more updates from City of Asheville officials.
City of Asheville and United Way have partnered to open a new donation drop-off site at Harrah’s Cherokee Center open daily, 9 a.m.-5 p.m.
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Photo via @harrahscherokeecenteravl
During yesterday’s 4 p.m. press conference, we heard from the Police Department, and representatives of Buncombe County, Weaverville, Woodfin, and Biltmore Forest.
Call + donation centers
Buncombe County has officially launched the One Buncombe Call Center at 1-828-250-6100, where residents can report storm damage, access resources, and find storm-related information.
A donation center at 6 Commerce Way in Arden is accepting hurricane relief supplies: nonperishable, ready-to-eat food, bottled water, cleaning supplies, paper goods, baby supplies, pet supplies and personal care. They cannot accept baby food, glass items, furniture, clothing, perishable food, electronics or flammable liquids.
Trash collection
Waste Pro (trash collection for Buncombe County residents, not Town residents) will resume routes via accessible roads in the Weaverville area today. Town garbage collection and Curbie recycling are set to resume Monday, October 7.
Trash and recycling collection will start in Woodfin today.
Food and water
Weaverville’s water plant is back in operation, but the boil water advisory remains.
Pantry items and bottled water will be distributed at the Weaverville Community Center today from 10 a.m. to 2 p.m.
Walmart at 25 Northridge Commons Pkwy will begin free stations for food, water, and ice starting at 12 p.m. today.
New Bridge Baptist Church (199 Elkwood Avenue) will begin distributing food and water from 2-4 p.m. daily.
Services
Mountain Mobility will resume life-sustaining dialysis transport of accessible patients in coordination with dialysis centers.
MedVet (677 Brevard Rd. in Asheville) will be open every day from 7 a.m. to 7 p.m. starting today.
North Asheville Library now has Wi-Fi (password “readmore”).
Important reminders
Continue to avoid the river, which is filled with hazardous debris.
The Buncombe County Permits Office is now open Monday-Friday from 8 a.m. to 5 p.m. Officials urge residents to check regulations before starting to rebuild.
The boil-water advisory for non-bottled water continues. Water must come to a rolling boil for at least one minute to be considered potable. If you’re unable to boil water, health officials recommend adding eight drops of bleach to a gallon of water.
The City of Asheville has partnered with United Way to open a new donation drop-off site at Harrah’s Cherokee Center (87 Haywood St.). You can bring small donations of water, nonperishable food + eating utensils, infant care items, pet food, cleaning supplies, and more daily from 9 a.m. to 5 p.m.
Health
The South Asheville Mercy Urgent Care facility has reopened (1833 Hendersonville Rd.) daily from 8:30 a.m. to 6 p.m. More locations reopened earlier this week, including West Asheville (1201 Patton Ave.), Weaverville (61 Weaver Blvd.), and Waynesville (124 Frazier St.), open 8:30 a.m.-6 p.m. and the Brevard location (22 Trust Ln.) open 9 a.m.-5 p.m.
List
The Mills River Water Treatment Plant is now functional, with equipment to push it to maximum output online. The boil water advisory remains in effect for customers who have water service. For those without running water, view this list or this list for water distribution sites. Pro tip: Bring your own container for water. (Asheville Citizen-Times)
Announced
The City of Asheville shared that it will resume curbside waste collection in targeted areas beginning Monday, Oct. 7. Routes are contingent on road accessibility. Recycling will be collected as trash until the recycling plant becomes operational. No debris or hazardous items will be collected until mid-October.
State
President Biden has increased the amount of federal aid for NC. The federal cost share has been increased from 75% to 100% for the first 180 days to help clear landslides and provide food, shelter, and medicine.
Tech
Duke Energy predicted that most WNC customers would have power restored by today. In addition to downed power lines, linemen are working to restore the transmission infrastructure. To report an outage, text “out” to 57801. (WLOS)
Learn
North Carolina renters can apply for individual assistance — including repairs, hotel costs, utilities, and other necessities — to help them with disaster-related incurred costs. Learn more about other renters’ rights + what special rules are in effect after natural disasters. (Blue Ridge Public Radio)
Number
40. That’s how many members the Level I Emergency Management Team stationed in east Asheville has. The team will aid in disaster relief, documentation, and debris sorting + removal. The federally-funded FEMA effort is slated to take six months, with a rebuilding phase to follow. (Asheville Citizen-Times)
Community
The Asheville Jewish Community Center is offering its pool water to help people flush toilets. Stop by 40 Clyde St. today, Oct. 4 from 10 a.m. to 12 p.m. with your own container.
Giveaway
Davis Home Furniture in Biltmore Village is giving away free furniture from its showroom, according to a recent statement from owner Keith Davis. Furniture pickup is in the parking lot from 10 a.m. to 5 p.m. for the next two weeks. Bring your own loading and transportation supplies. (Mountain Xpress)
Job
Hiring? Our new community job board could help you find that perfect candidate. Bonus: For a limited time, you can post your listing for free. Give it a try.
Regional
How to apply for financial support from FEMA
Homeowners and renters may be eligible to recieve aid from FEMA for uninsured damages, displacement costs, or temporary lodging. | Photo by AVLtoday
North Carolinians with uninsured damage caused by Hurricane Helene may be eligible to receive financial aid from FEMA.
To be eligible, applicants must live in one of 25 nearby counties — Buncombe County is included — or be a resident of the Eastern Band of Cherokee Indians.
Applicants will need to provide a current phone number, address, Social Security number, general list of damage and losses, banking information, and applicable insurance information. Note: If you have homeowners, renters, or flood insurance, FEMA cannot duplicate these benefits, and can only support for losses not covered by insurance.
Hello readers! I’m Josh, one of the managers here at 6AM.
This newsletter was a team effort, with help from Molly and Grace, as well as other managers. We’re all helping each other here, just like what we’ve seen for the past week in Asheville.
One more piece of news for you. Asheville’s public parks are still closed, as Parks & Recreation haven’t yet assessed the conditions of the parks. The department will update the community via its website and social media as locations are cleaned.
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