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A Q&A with Asheville’s police department

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mage courtesy of City of Asheville // Presentation C, Update from Police Chief

Last week, Asheville Police Department Chief David Zack announced major reforms for the APD, some of which were already planned, and some of which came in response to recent protests over the death of George Floyd and others at the hands of police officers across the US.

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Image courtesy of City of Asheville // Presentations C, Update from Police Chief

We checked in with Christina Hallingse, Public Information Officer at the APD, to get clarification on the department’s policies right now – plus where things are headed in terms of training, reforms + more. Here’s what we found out.

How many officers/deputies are there in the Asheville police department?

The Asheville Police Department has 238 sworn positions allocated.

How is the department funded? What is the police department’s annual budget? What percentage of the city’s budget goes to the police department?

The City of Asheville’s FY 2019-2020 adopted budget is available on the City’s website. This document provides detailed information on the city’s total department, as well as individual department budget. The document can be located here.

What qualifications have to be met for someone to be hired?

The Asheville Police has an extensive hiring process. For additional information on the hiring process, please visit this page.

Can you detail the training process for new officers/deputies?

Individuals selected for the position of Police Officer Trainee must complete basic law enforcement training (BLET) to be certified as a police officer. BLET is 18-20 weeks long and covers 34 blocks of instruction. Following the successful completion of BLET, new officers undergo a field training program, which lasts 16 weeks. During these 16 weeks new officers are assigned to a Field Training Officer where they learn to perform their duties and responsibilities in an efficient, effective, and equitable manner. During this time officers are exposed to real situations with guidance and support from an experienced officer in order to develop skills and abilities. Field training also includes behavior-specific evaluations to ensure that the standards of a competent law enforcement officer are met.

○ Can you detail any ongoing training requirements for officers/deputies?

In 2020, all Asheville Police Department officers are required to undergo 36 hours of mandatory training. These hours include:


    • 2020 State-Mandated *24 Hours
      • Firearms Training & Qualification – 4 hours
      • Legal Update – 4 hours
      • Long Term Effects of Childhood Adversity-2 hours
      • Suicide Prevention - 2 hours
      • Bloodborne Pathogen – 2 hours
      • Training and Standards Issues - 2 hours
      • Comm. w/Deaf and Hearing Impaired - 2 hours
      • Understanding Roles and Authority of Security and Company Police - 2 hours
      • LE Threat Assessment - 4 hours
    • 2020 Dept-Mandated *12-18 Hours
      • OC Recert - 1 hour
      • Baton Recert - 2 hours
      • Taser Recertification – 2 hours
      • Narcan (select personnel) – 2 hours
      • CPR (select personnel / voluntary) – 4 hours
      • Ethical Policing is Courageous – 8 hours

Does your department currently use body cameras? If so, what are the policies on when they are worn, and when they are actively recording?

The Asheville Police Department has utilized body worn cameras since the fall of 2016. The Asheville Police Department’s body worn camera policy is available on our website and can be found here.

What is the process for a citizen to access public police records?

The City of Asheville employs a full-time records request facilitator. This individual is responsible for keeping track of, and assisting in the fulfillment of, requests for public records. Anyone can email opengov@ashevillenc.gov and put in a request for public records, to include police records. In addition, many police records - including policies, reports, and data - are available on APD’s website or through the City’s open data portal.

Is there a method for the public to report problems or concerns regarding their local police?

Yes, our website actually defines a number of different ways that you can file a complaint on a police department employee. Individuals may remain anonymous. Anonymous complaints are accepted and thoroughly investigated. If someone has a concern pertaining to any APD employee (not just sworn personnel):

Is there a method for the public to share positive feedback or commentary regarding their local police?

Yes, our website has information on commending a police department employee as well. To submit a commendation anyone can contact the Office of the Chief at 828-259-5812 or email Julie Moore (jmoore2@ashevillenc.gov).

What are your department’s policies related to use of force?

The Asheville Police Department’s Use of Force Policy is available on our website.

What restraint tactics are approved for use in your department?

Please refer to the APD’s Use of Force policy link above.

Are there any policy changes in the works?

The Asheville Police Department is constantly evaluating our policies and procedures. As presented to the Asheville City Council at their June 9th meeting, Chief David Zack is modifying APD’s use of force policy to expand the current definition of what constitutes use of force.

Are you planning any diversity or de-escalation training specifically?

De-escalation is an element in all APD tactical training. In addition, we have made several courses regarding de-escalation and diversity mandatory for all officers:


    • Integrating Communication, Assessment, and Tactics (ICAT) - training program created by the Police Executive Research Forum (PERF) to provide first responding police officers with the tools, skills, and options needed to successfully and safely defuse a range of critical incidents.
    • Crisis Intervention Training (CIT) - A week-long training to teach officers to effectively assist individuals with mental illness and other brain disorders who are in crisis, therefore advancing public safety and reducing the stigma commonly associated with mental illness. This training has been completed by 85% of all APD officers and is a requirement prior to carrying a taser.
    • Fair and Impartial Policing (FIP) - trains officers on the effect of implicit bias and provides them with the information and skills needed to reduce and manage their biases. The curriculum addresses not just racial/ethnic bias, but biases based on other factors, such as gender, sexual orientation, religion, and socio-economic status. The curriculum also addresses biases and their implications for law enforcement, including implicit associations, attentional bias, confirmation bias, and we/they bias and dehumanization.
    • Ethical Policing is Courageous (EPIC) - Program that teaches officers how to intervene to stop a wrongful action before it occurs. It’s a program that empowers officers - no matter what their rank - to step in and intervene when something is wrong. APD has modified it’s policies to reflect this training and duty to intervene as well.
    • There are several other trainings that APD officers have undergone or have the opportunity to undergo including, but not limited to, Advancing Racial Equity, Racial Equity Institute, Strategies to Improve Law Enforcement Interactions and Relationships with Minority Youth, and Implicit Bias roll calls.

Are there any upcoming meetings or conversations the community can participate in?

Meetings and conversations within the community are a part of the success of the Asheville Police Department. Any meetings or community conversation opportunities will be announced on our social media platforms, and through traditional media.

Does your department have any additional thoughts or information it would like to share with the community at this time?

The City of Asheville is in the process of hiring an outside independent investigator to review methods and tactics used during the recent protests.

Are you familiar with the 8 Can’t Wait recommendations, and is the department considering them? Does it already meet any of the recommendations?

The Asheville Police Department is familiar with the 8 Can’t Wait police reform recommendations. APD has completed all 8. In a presentation to the Asheville City Council on June 9 Chief David Zack presented the 8 Can’t Wait recommendations and provided information on how APD had addressed each one.

Can you speak to the use of tear gas during protests, and how that decision is/was made?

The use of tear gas during the protests will be looked at by the outside investigator.

Do you have additional questions for the APD? Let us know here.